Terms & Conditions
Tailoring Maison LA Last updated: July 2026
Introduction
By booking a service with Tailoring Maison LA ("we," "us," or "our"), you agree to the following terms and conditions. Please read them carefully before proceeding with a booking.
Bookings & Deposits
A deposit is required to confirm all appointments. Your appointment is not confirmed until the deposit has been received.
Deposits are applied toward the total cost of your service.
Cancellation & Refund Policy
We understand that plans change. Our cancellation policy is as follows:
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More than 48 hours before your appointment — full deposit refund
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Between 24 and 48 hours before your appointment — 50% deposit refund
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Within 24 hours of your appointment — deposit is non-refundable
Cancellations must be communicated directly to us via email or phone.
Revisions & Alterations
Client satisfaction is our priority. If you are not completely satisfied with the result, we are happy to make revisions. Revision requests must be raised at the time of your follow-up fitting, or within one week of delivery in cases where no follow-up fitting is scheduled.
Revision requests made outside of this window cannot be guaranteed. We do not offer refunds for completed services, but will work with each client on a case-by-case basis to find a satisfactory resolution.
Garment Care & Liability
All garments entrusted to Tailoring Maison LA are handled with the utmost care and professionalism. In the unlikely event of loss or damage, all client garments are insured for up to $300,000 while in our care.
Clients are encouraged to disclose the value of any high-value or irreplaceable garments at the time of booking.
Client Responsibilities
To ensure the best possible outcome, clients are responsible for:
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Providing accurate measurements and fitting information
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Disclosing any relevant details about the garment, including prior alterations, delicate materials, or sentimental value
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Being available for scheduled fittings or communicating promptly if rescheduling is required
Pricing & Payment
All pricing is provided prior to the commencement of work. Final pricing may be adjusted if the scope of work changes during the fitting or alteration process. Any adjustments will be communicated and agreed upon before additional work proceeds.
Payments are processed securely through secure links by email or by credit card, Venmo or cash in person. We use Stripe to process credit card payments.
Intellectual Property
Any original designs, patterns, or creative work produced by Tailoring Maison LA remain our intellectual property unless otherwise agreed upon in writing.
Changes to These Terms
We reserve the right to update these terms at any time. Any changes will be posted on this page with an updated date. Continued use of our services following any changes constitutes acceptance of the revised terms.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us: Tailoring Maison: service@tailoringmaison.com 323-270-5688. Los Angeles, CA
privacy policy
Tailoring Maison LA Last updated: July 2026
Introduction
Tailoring Maison LA ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
Information We Collect
We collect information you provide directly to us, including:
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Contact information — your name, email address, and phone number when you get in touch or book a fitting
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Booking details — appointment preferences, service requests, and any notes you provide during the booking process
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Payment information — processed securely through Stripe; we do not store your payment details directly
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Communications — any messages or correspondence you send us
How We Use Your Information
We use the information we collect to:
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Schedule and manage your appointments
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Process payments for services rendered
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Send service-related follow-up communications via email
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Respond to your inquiries and provide client support
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Improve our services and client experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following trusted third-party services to operate our business:
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Wix — website hosting and appointment booking
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Google Workspace — calendar management and scheduling
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Stripe — secure payment processing
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Mailchimp — service-related email communications
Each of these services has its own privacy policy governing the use of your information. We encourage you to review their policies directly.
Email Communications
If you have booked a service or inquired about our services, you may receive follow-up emails related to your appointment or the services provided. These are strictly service-related communications. You may opt out of these emails at any time by contacting us directly or using the unsubscribe link included in any email.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is handled exclusively through Stripe's secure, encrypted payment infrastructure.
Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction of any inaccurate information
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Request deletion of your personal information
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Opt out of email communications at any time
To exercise any of these rights, please contact us at [your contact email].
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us: Tailoring Maison: service@tailoringmaison.com 323-270-5688. Los Angeles, CA
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments